Comprehensive Features for Modern Dispatch
Everything you need to run an efficient, profitable transportation business in one powerful platform
🎯 Core Feature
Smart Dispatch Grid
Visual spreadsheet-style dispatch management that operators actually want to use. No clunky calendars – just efficient, at-a-glance trip management.
Real-Time Grid Interface
- Spreadsheet-style layout for maximum efficiency
- Multi-status filtering with visual color coding
- Context-menu quick actions (right-click anywhere)
- Search across all fields instantly
- Real-time updates via Server-Sent Events
- Quick edit modals for rapid changes
Trip Management
- Complete reservation lifecycle tracking
- Driver assignment and reassignment
- Vehicle allocation
- Status progression workflow
- Special instructions and notes
💰 Revenue Optimizer
Intelligent Pricing Engine
Maximize every booking with our sophisticated multi-tier pricing system that automatically calculates the best rate.
Zone-Based Pricing (Priority #1)
Define geographic zones and set flat rates between them:
- City-to-airport fixed pricing
- Downtown-to-suburb rates
- Multi-zone coverage with priorities
- Keyword matching (e.g., “JFK” → “JFK Airport Zone”)
Example: Manhattan to JFK
- Zone rate: $95 flat (wins!)
- Mileage rate: $78 (16 miles × $4.50/mile + $10 base)
- System chooses: $95 zone rate automatically
Additional Pricing Methods
- Mileage rates with min/max ranges
- Hourly rates for charters
- Passenger surcharges (threshold-based)
- Airport fees by airport code
- Miscellaneous fees (tolls, parking, meet & greet)
- Percentage fees (gratuity, fuel surcharge)
- Promo codes and discounts
Real-Time Calculation
- Instant pricing as addresses are entered
- Google Maps distance/time integration
- Detailed breakdown display
- Price comparison across rate types
🌐 Customer-Facing
Customer Booking Portal
Give your clients a 5-star booking experience with professional self-service portals.
Public Booking Interface
- Custom branded interface per company
- Step-by-step booking wizard
- Real-time pricing display
- Google Places address autocomplete
- Flight number integration
- Special requests and notes
- Instant email confirmations
Customer Account Portal
- Secure login system
- Booking history
- Active trip management
- Quote requests
- Payment methods on file
- Profile management
- Re-booking from history
Quote Management
- Request quotes for future trips
- Price lock-in
- Quote expiration
- Convert quotes to bookings
✉️ Automation
Email Automation System
Never miss a customer touchpoint with fully automated, customizable email communications.
Template System
- Visual HTML editor
- Variable substitution (50+ variables)
- Company branding integration
- Custom templates per email type
- Preview and test sending
Automation Rules
- Booking confirmation (immediate or delayed)
- Cancellation notices
- Driver assignment alerts
- Driver en route notifications
- Driver arrival notifications
- 24-hour reminders
- 2-hour reminders
- Affiliate dispatch notifications
Dashboard Control
- Toggle switches for each rule
- Send delay configuration (minutes)
- Active/inactive status
- Email log viewing
- Delivery status tracking
🤝 Network
Affiliate Partner Network
Handle overflow like a professional by dispatching to trusted partner companies.
Partner Management
- Company profiles with contact info
- Commission rate configuration
- Service area definitions
- Capacity and availability
- Performance tracking
- Rating system (1-5 stars)
Dispatch Workflow
- Select trip to dispatch
- Choose partner from available list
- Set partner rate (auto-calculated commission)
- Add dispatch notes
- Automated email to partner
- Partner accepts/rejects via portal
- Commission tracking
- Financial settlement
Partner Portal
- View dispatched trips
- Accept or reject assignments
- Update trip status
- Communication tools
- Performance dashboard
🏷️ Multi-Brand
Company Brands
Operate several company names from one account. Each brand looks like its own company to the customer while you run everything from one dispatch grid.
Brand Identity
- Own name, address and EIN per brand
- Own phones, emails and website
- Own logo and colors
- Main brand stays in sync with your Company Profile
The Brand Follows the Trip
- Confirmations, reminders and driver updates
- Trip sheets and completion reports
- Invoices, receipts and pay links
- Quotes and the online quote page
- Reports filtered by brand
Own Booking Page & Gateway
- A booking-portal address for each brand
- Optional Stripe or Square account per brand
- Customer accounts default to a brand
Additional Platform Features
👨✈️
Driver Management
- ✓ Driver profiles
- ✓ Driver app with live GPS
- ✓ House drivers & contractors
- ✓ Trip offers, open trip board & payroll
🚗
Fleet Management
- ✓ Vehicle profiles
- ✓ Maintenance schedules
- ✓ Capacity tracking
- ✓ Status management
🏢
White-Label Ready
- ✓ Custom branding
- ✓ Multiple brands per account
- ✓ Multi-tenant architecture
- ✓ Customer, driver & partner portals
💼
Financial Management
- ✓ Invoicing by brand
- ✓ Payment links & card on file (Stripe or Square)
- ✓ Commission calculations
- ✓ Settlement processing
📊
Reports & Analytics
- ✓ Revenue reports
- ✓ Driver payroll
- ✓ Operations, top clients & dispatch log
- ✓ Filter by date range and by brand
⚙️
System Configuration
- ✓ Custom vehicle types
- ✓ Custom service types
- ✓ Custom job statuses
- ✓ User management
✈️
Flight Tracking & Automation
- ✓ Automatic flight verification
- ✓ Pickup-time updates on delays
- ✓ Email & text automation
- ✓ Separate rules for farm-in trips
Ready to Experience the Difference?
See how Limo Extreme can transform your transportation business with a live demo or free trial.
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